Support Survey 1. How would you rate your call experience when contacting Ident-A-Kid's IT support?*Above AverageAveragePoor2. How long did you wait for your call or email to be answered the last time you contacted us?*My call was answered immediatelyI waited 5-10 minutesI waited 10-20 minutes3. How often do you experience problems using Ident-A-Kid's Visitor Management software?*I never experience issues with the softwareI occasionally experience issues with the softwareI always run into issues when using the software4. How long has your school been using Ident-A-Kid VM?*Less than 1 year1-5 years5 Years or more5. Do you use Ident-A-Kid's highly visible secure labels with the Ident-A-Kid VM watermark and blue border?*YesNoUncertain6. Are you using any optional hardware with your Ident-A-Kid VM software? (Please check all that apply)* Select All Dymo Printer Webcam Driver's License Scanner (Feed) Driver's License Scanner (Optical) Driver's License Scanner (Bluetooth) JiffyPass RFID Reader Signature Pad 7. Ident-A-Kid labels come in a variety of colors: white, yellow, blue, green and orange. What colors do you use? Click all that apply.* Yellow Blue Green Orange White Other 8. How often do you order labels?*NeverEvery few monthsEvery school year9. Are you satisfied with your current version of Ident-A-Kid VM?*Yes, wouldn't change a thing!No (please share your thoughts so we can improve IAK VM)Please share your thoughts so we can improve IAK VM10. Please enter your email address below to redeem your Starbucks gift card.* Enter Email Confirm Email Thank you for completing our survey! As a thank you for participating in our survey we would like to send you a Starbucks gift card. We can have it sent anywhere in the country in just a few short days. Please enter your name and a mailing address for your gift card.Name* First Last Address* Street Address Address Line 2 City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code CAPTCHAPhoneThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle Ajax powered Gravity Forms.
